You may also try by creating a new Outlook Profile. To do this, search for the file in this location: C:\WINDOWS\system32\mspst32.dll and if it is there, rename or delete the file and restart Outlook. If you are still facing this error, you may have to repair the mspst32.dll file. If the tool reports any data file error, fix it first. This is often the root cause behind this crash. In case it's crashing even after running Outlook in safe mode, open the scanpst tool and scan the Outlook data file to check and fix any errors. In such case, try disabling the add-ins one by one to find the one which is causing this crash. If it runs fine in safe mode, this could be because of some installed add-ins. If you encountered this error, first try to run the Outlook application in safe mode. It displays Outlook (not responding) text at. However, Outlook may also crash while saving the images from an email to your local computer. This leads to Outlook not responding, followed by a crash or force close by Outlook user. Report Id: 3f48df51-28de-11e8-9203-448a5be655b6 The issue occurs when Outlook tries to open the linked image in the email but fails and keeps trying to open it. 2167, time stamp: 0x5a8e7296įaulting application start time: 0x01d3bceaf5851d35įaulting application path: C:\Program Files\Microsoft Office\root\Office16\OUTLOOK.EXEįaulting module path: C:\Program Files\Microsoft Office\Root\Office16\MSPST32.DLL 2167, time stamp: 0x5a8e5a0cįaulting module name: MSPST32.DLL, version. Faulting application name: OUTLOOK.EXE, version.
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